Terms of Service

Last updated: December 18, 2024

Agreement to Terms

By accessing and using Resume Alchemy, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

1. Service Description

Resume Alchemy is an AI-powered resume optimization platform that helps job seekers improve their resumes for better compatibility with Applicant Tracking Systems (ATS) and human recruiters.

Our service includes:

  • AI-powered resume content optimization
  • ATS compatibility analysis and improvements
  • Professional formatting and design
  • Keyword optimization for specific industries
  • Career advice and tips through our blog

2. User Accounts and Eligibility

Eligibility

You must be at least 16 years old to use our service. By using Resume Alchemy, you represent and warrant that you meet this age requirement.

Account Responsibility

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3. Acceptable Use

You agree not to:

  • Upload false, misleading, or fraudulent information
  • Use the service for any illegal or unauthorized purpose
  • Attempt to reverse engineer or copy our AI algorithms
  • Upload malicious files or attempt to compromise our systems
  • Share your account credentials with others
  • Use automated tools to access our service without permission
  • Violate any applicable laws or regulations

4. Content and Intellectual Property

Your Content

You retain ownership of the content you upload to our service. By uploading content, you grant us a limited, non-exclusive license to process, analyze, and optimize your resume for the purpose of providing our service.

Our Content

All content, features, and functionality of Resume Alchemy, including but not limited to text, graphics, logos, software, and AI algorithms, are owned by Resume Alchemy and are protected by copyright, trademark, and other intellectual property laws.

5. Privacy and Data Protection

Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices.

6. Service Availability

We strive to maintain high service availability, but we cannot guarantee that our service will be available 100% of the time. We may experience downtime for:

  • Scheduled maintenance and updates
  • Emergency repairs or security updates
  • Third-party service provider issues
  • Force majeure events beyond our control

7. Disclaimers and Limitations

Service Disclaimer

Resume Alchemy is provided "as is" without warranties of any kind. While we strive to provide high-quality resume optimization, we cannot guarantee:

  • That you will receive job interviews or offers
  • Specific outcomes from using our service
  • That our optimization will work with all ATS systems
  • That our service will meet all your specific needs

Limitation of Liability

To the maximum extent permitted by law, Resume Alchemy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

8. Payment and Refunds

Payment Terms

Some features of our service may require payment. All fees are non-refundable unless otherwise specified or required by law.

Refund Policy

If you are not satisfied with our service, please contact us within 7 days of your purchase. We will review refund requests on a case-by-case basis and may offer a refund at our discretion.

9. Termination

We may terminate or suspend your access to our service at any time, with or without notice, for any reason, including:

  • Violation of these Terms of Service
  • Fraudulent or illegal activity
  • Extended periods of inactivity
  • Technical or security reasons

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of material changes by posting the updated terms on our website and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the new terms.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law principles.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@resumealchemy.com

Address: Resume Alchemy, Inc.

123 Innovation Drive

San Francisco, CA 94105

Questions?

If you have any questions about these terms or need clarification on any point, please don't hesitate to reach out to our support team.